Refund Policy
All Sales Final Return Policy
1. No Returns or Exchanges:
All sales are final. We do not accept returns, exchanges, or refunds under any circumstances.
2. Inspection Upon Delivery:
We recommend that you inspect your order upon delivery. Any issues or discrepancies should be reported to us immediately to ensure prompt resolution.
3. No Refunds for Change of Mind:
We are unable to process refunds or exchanges for items purchased by mistake or due to a change of mind. Please make sure you have selected the correct product and reviewed your order before finalizing your purchase.
By completing a purchase with us, you acknowledge and accept our All Sales Final Return Policy. We appreciate your understanding and support.
Damaged Goods Policy
1. Inspection Upon Delivery:
Please inspect your package as soon as it arrives. If you notice any visible damage to the packaging or product, take photographs of the damaged items and packaging materials.
2. Reporting Damage:
Contact us within 48 hours of receiving your damaged shipment. Please include your order number, a description of the damage, and the photos of the damaged items and packaging.
3. Documentation Required:
To process your claim, please provide the following:
- A clear description of the damage.
- Photos of the damaged product, packaging, and any shipping labels.
- Your order number and contact information.
4. Resolution Process:
Once we receive your damage report, we will assess the situation and determine the appropriate resolution.
5. Return of Damaged Goods:
In some cases, we may request that you return the damaged item to us. We will provide instructions and a prepaid return shipping label for this process.
6. Exclusions:
Damage claims are only valid for items that have been damaged during shipping and do not cover issues caused by improper use or handling after receipt.